Rajasthan Jan Suchna Portal 2023: Eligibility, complaint status, benefits, application process and details

The Rajasthan government has launched the Rajasthan Jan Suchna Portal 2023, jansoochna.rajasthan.gov.in, designed by the Information and Technology department. This innovative portal consolidates data from 69 different departments onto a single platform, providing access to 127 schemes and 322 information services. Rajasthan residents can now easily access complete information about various initiatives and services offered by the government. This article explores the highlights, objectives, features, benefits, services provided, and application procedures of the Rajasthan Jan Suchna Portal 2023.

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Rajasthan Jan Suchna Portal 2023

The Rajasthan Jan Suchna Portal 2023 serves as a comprehensive platform where the state government makes all information accessible to the public. Residents of Rajasthan can now conveniently access information about government schemes and services from the comfort of their homes, eliminating the need to write letters or wait for updates. This portal centralizes information related to 33 schemes and services offered by 13 departments, promoting transparency and ease of access.

Scheme Name Rajasthan Jan Soochana Portal
Launched On 13th – September – 2019
Introduced by Chief Minister Ashok Gehlot
Department Name Rajasthan State Government
Status Online (Active)
Total Scheme 127 + Above Scheme Online
Official Website Rajasthan Jan Suchna

Objectives of Rajasthan Jan Suchna Portal

The establishment of the Rajasthan Jan Suchna Portal aims to address the challenges faced by residents of Rajasthan in accessing information. The state government’s primary objective is to provide free access to information regarding government initiatives and services. The portal serves as a Citizen Services Portal and a Workflow Management and Content Management platform for various schemes and services. The Department of Information Technology, serving as the nodal department, ensures the portal’s smooth operation and aims to create a simplified mechanism for public information to prevent anomalies and corruption.

Benefits of Jan Suchna Portal

The Rajasthan Jan Suchna Portal offers several key benefits, including:

  1. Accessibility: The portal provides easy access to information on unique schemes and services that were previously only accessible through the Right to Information Act (RTI).
  2. Convenience: All Rajasthan residents can access the Jan Soochna Portal from the comfort of their homes, making life easier for the people of the state.
  3. Corruption Reduction: The portal aims to decrease corruption by ensuring transparency in service delivery and providing citizens with a simplified and convenient interface.

Rajasthan Jan Suchna Portal features

The key features of the Rajasthan Jan Suchna Portal are as follows:

  1. Online Service Requests: Users can submit service requests online to various departments through the portal.
  2. Application Status Check: The portal allows users to easily check the status of their applications for different services.
  3. Comprehensive Services: The portal offers access to citizen services, revenue services, employment services, certificate services, and business services through a single platform.
  4. Scheme Information: It provides detailed information about various schemes, including the Ayushman Bharat scheme and the Mahatma Gandhi Rajasthan Swasthya Bima Yojana, which offers free health insurance.
  5. Up-to-date Information: The portal ensures users have access to the latest government rules, policy initiatives, and changes.
  6. Service Management: Users can request services, make online payments, track service approvals, and receive service delivery through the portal.
  7. Remote Access: The portal facilitates easy access to services via Common Service Centres/Public Facilitation Centres, enabling citizens to avail themselves of services remotely.
  8. Transparency and Accountability: The portal promotes transparent service delivery, provides real-time updates on government activities, and holds the government accountable for its performance.
  9. Grievance Resolution: Users can utilize the portal to file complaints, conduct appeals and reviews, and perform audits of delayed or refused services.
  10. Transparency Program: The portal implements the Right to Information Act of 2005, serving as a transparency program.

Rajasthan Jan Suchna Portal Services

The Rajasthan Jan Suchna Portal offers various services under 13 departments, including Rural Development and Panchayati Raj, Regional Development Tribe, Social Justice and Empowerment, Labor Department, Education, Medical and Health, Energy, Mines and Geology, Food and Civil Supplies, Administrative Information, Revenue, Planning and Information Technology, Communication, and the Cooperative Department.

Application Procedures for Rajasthan Jan Suchna Portal 2023

To apply for services through the Rajasthan Jan Suchna Portal 2023, follow these steps:

  1. Visit the Rajasthan Jan Suchna Website.
  2. Access the schemes and services section.
  3. Select the desired scheme from the list.
  4. Fill in the application form with the necessary details.
  5. Download and print the application form.
  6. Submit the form to the concerned department.
  7. Save the application ID received as acknowledgment for future reference.

Jan Suchna Portal Eligibility

  1. Visit the Official Website of the Rajasthan Jan Suchna.
  2. The homepage of the website will be displayed.
  3. Click on the “Eligibility of Schemes” link.
  4. A new page will open.
  5. Choose the relevant eligibility department and scheme.
  6. The information regarding eligibility will be displayed.

Filing a Complaint on Jan Suchna Portal

  1. Visit the Official Website of the Rajasthan Jan Suchna.
  2. The homepage of the website will be displayed.
  3. Click on the “Register complaint” option.
  4. A complaint registration form will appear on the screen.
  5. Fill in all the required details in the form, including your mobile number and complaint description.
  6. Upload any necessary documents.
  7. Click on the “Submit” button to file the complaint.

Jan Suchna Portal Complaint status

  1. Visit the Official Website of the Rajasthan Jan Suchna.
  2. The homepage of the website will be displayed.
  3. Click on the “File a Complaint” option.
  4. Then, click on the “View Grievance Status” option.
  5. A new page will open.
  6. Enter your Grievance ID or Mobile Number.
  7. Enter the Captcha Code.
  8. Finally, click on the “View” button to check the status of the complaint.

Submitting Feedback

  1. Visit the Official Website of the Rajasthan Jan Suchna.
  2. The homepage of the website will be displayed.
  3. Click on the “Feedback” option.
  4. A new page will open.
  5. Enter the feedback details in the provided application form.
  6. Click on the “Submit” option to submit the feedback.

Conclusion

The Rajasthan Jan Suchna Portal 2023 revolutionizes access to government information and services for residents of Rajasthan. By consolidating data from various departments into a single platform, the portal promotes transparency, convenience, and accountability. Rajasthan residents can now enjoy the benefits of government schemes and services from the comfort of their homes. The portal’s comprehensive features and services ensure that the government’s functions and initiatives are accessible, up-to-date, and reliable.

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